Hosting WordPress: Does GoDaddy Suck Or Is It An Errant Plugin?

godaddy sucks 300x114 Hosting WordPress: Does GoDaddy Suck Or Is It An Errant Plugin?If you search Google for the word “GoDaddy Sucks” you’ll get a lot of responses, but you’d get just as many results (if not more) for “Any Host You Want” and the word “Sucks”. I can tell you having used GoDaddy for more than 7 years and worked on over 50 sites hosted there, the issue is not always GoDaddy. More often then not its a configuration error, either by the user or the script they are using.

Recently, we got reminded of this fact on this WordPress powered blog. We  upgraded one of our WordPress Plugins which changed some previous functionality. Using it  in an improper way lead us to have random 404 and 500 server page errors. It stumped us for  the last 2 days. We even thought the stories of : “How GoDaddy is a horrible host” had finally caught up to us. We began to draft an email to GoDaddy support to complain. Thankfully we found the plugin issue ourselves before we hit send. How did we discover it? We disabled every plugin we had ( which is over 30 and counting) and re-enabled each one by one until we were able to detect/replicate the issue. Now that it is fixed our site is running smooth again, and there was tinge of guilt for our blame on the host–the easy scape goat.

So remember, while everyone has horror stories, this is true with any service. People are always more likely to complain then to write about a positive experience (especially without an affiliate link). I can honestly say, having used several other hosts, (all the ones you can think of), GoDaddy is great and a fine option for most needs. So before you bash a host, take it from us, it might not be the host but something as simple as an errant use of a WordPress plugin.

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Thursday, February 11th, 2010 at 23:12
  • Jun 2nd, 2010 at 04:11 | #1

    GoDaddy support has never been on point, they skate around issues, and if you have any custom scripts = jQuary anything they automatically blame whatever the issue is on custom scripts, whether there being used or not, just if they reside in your file system. Try it. You will get the same irrelavant BS that they always respond with. Example everytime I Recycle the application pool = becuse there servers do not, I kills the file permissions, which is no big deal to fix but it should not happen. The last 5 support requests I sent to them they just restated what I stated = no answer.
    Support sucks, really bad.

  • Mark8t Staff
    Jun 2nd, 2010 at 06:09 | #2

    Honestly, I have hosted many sites with them, and whenever I have contacted support, they have always been helpful. But then again, I usually call, not email.

  • Aug 16th, 2010 at 15:48 | #3

    GoDaddy is horrible. They suck!
    I was about to purchase some domains from them and had to swamp through about ten pages of advertising.
    They are horrible!!!!!

  • Mark8t Staff
    Aug 19th, 2010 at 06:42 | #4

    Yes there are ads on Godaddy but for the price its worth it. And you can skip right to cart by clicking at the bottom of the page.

  • Aug 29th, 2010 at 14:56 | #5

    We have enjoyed every second of working with GoDaddy products, and think that their customer service people are great. We have hundreds of domains under our management and everything is flawless.
    1) Never have we had any site downtime.
    2) Contact forms work flawlessly.
    3) Optional products integrate seamlessly.
    4) Hostin propagation is fast and easy.
    5) Customer service is 24/7 American with virtually no waiting. Reps are knowledgeable, friendly and nice.

    I higly recommend their products and services!

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