mark8t: not just another e-marketing blog

not just another e-marketing blog

Entries Tagged as 'Customer Service'

Promote Your Business Via Google Maps

August 5th, 2008 · No Comments

There was a time if you were not in the Yellow Pages as a business you did not exist. The 21st version of this is Google Maps. According to Quantcast, over 37 Million American’s use Google Maps a month. So in short, if you have a business, you need to make sure you add all [...]

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Tags: Customer Service · Google · Website Improvements

Stock Checking: Should You Get It On Your Site?

July 12th, 2008 · No Comments

A great addition to your site, especially if you use distribution, is a stock check service. There are two major players who focus on this one aspect of the business and both have an impressive line up of satisfied clients. The first is being Stock Check. There customers include: Allegro Microsystems, Fairchild, AVX, Semtech, Microsemi, International Rectifier, [...]

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Tags: Customer Service · Services · Web Design · Web Technology · Website Improvements

Why Login Pages Don’t Work

July 8th, 2008 · No Comments

One of the great things the Internet has brought to the electronic component industry, and any industry for that matter, is the ability for customer to search for information and find what they are looking for in relative anonymity. They can check specs, compare, read reviews. But occasionally, there are places that require you to [...]

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Tags: Customer Service · Google · Search Engines · Web Design · Website Improvements

opentaps Open Source ERP and CRM System

July 6th, 2008 · No Comments

Online systems, for customers and distributors, are the hall mark of a forward thinking electronic component companies. It off loads resources needed in customer service for back-order management, stock checks and others such tasks, to focus on more mission critical ares of the business. One excuse, for from smaller electronic component suppliers is that software [...]

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Tags: Customer Service · Software · Website Improvements

When all else is equal…It’s all about the service

July 3rd, 2008 · No Comments

In the electronics industry there is a ton of competition. Heck in any industry, there is ton of competition. Now think about this. When all things are equal, what is the one thing that becomes the deal breaker? Service. It wins every time, and the dirty little secret is, even if your price is not [...]

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Tags: Customer Service · Web Technology · Website Improvements